System Error Code: 24.1:11 – ISS Top to ISS Bottom cable does not seem to be connected
ON: HP Latex 310,315,330,335,360,365 and 560 Designjet Printer
Problem description:
ISS1 to ISS2 cable not connected.
Corrective action:
Call agent:
▲ Restart the printer.
Service engineer:
1. Check that the PrintMech to ISS Top cable is correctly connected.
2. Check that the ISS Top to ISS Bottom cable is correctly connected.
3. Replace ISS Top to ISS Bottom cable.
4. Replace the ISS Bottom PCA.