About 1st Call 4 Service
For over 20 years, we've been the trusted name in large format printer servicing across the UK. Based in Birmingham, we provide nationwide support with a commitment to quality and reliability.
Our Story
1st Call 4 Service was founded in Birmingham over two decades ago with a simple mission: to provide reliable, expert support for businesses that depend on their large format printers.
What started as a small operation serving local print shops has grown into a nationwide service covering England, Wales, and Scotland. Throughout this growth, we've stayed true to our founding principles - technical excellence, honest pricing, and genuine customer care.
Today, we're proud to be an HP Authorized Service Partner, with a team of factory-trained engineers who share our passion for keeping printers running at their best. We've built lasting relationships with hundreds of businesses, from independent sign makers to major print houses.
Years in Business
Wide Coverage
Response Time
Authorized Partner
What We Stand For
Our values guide everything we do, from the engineers we hire to the way we price our services.
Integrity First
We'll always give you an honest assessment. If a repair isn't worth doing, we'll tell you. No unnecessary work, no inflated quotes - just straight talk about what your printer needs.
Speed Matters
When your printer's down, you're losing money. That's why we guarantee a 24-hour response and stock our vans with the most common parts. We're built for fast turnarounds.
Real Relationships
You'll speak to real engineers, not call centre scripts. Many of our customers have worked with the same technician for years. We believe in building trust through consistency.
Coverage Areas
Midlands
- Birmingham
- Coventry
- Wolverhampton
- Leicester
- Nottingham
North
- Manchester
- Leeds
- Sheffield
- Liverpool
- Newcastle
South
- London
- Bristol
- Southampton
- Reading
- Oxford
Wales & Scotland
- Cardiff
- Swansea
- Edinburgh
- Glasgow
- & more...
Based in Birmingham, Serving Nationwide
Our headquarters in Birmingham puts us right at the heart of the UK's motorway network. This central location means we can reach most of England and Wales within a few hours.
With strategically located engineers across the country, we provide genuine nationwide coverage. Whether you're in central London or the Scottish Highlands, we can get an engineer to you quickly.
Our 24-hour response guarantee applies everywhere we cover. When you call, we'll give you a realistic timeframe and stick to it.
Head Office
Birmingham, West Midlands
Our Expertise
We specialise in large format printers from leading manufacturers, with particular expertise in HP equipment.
HP CAD Printers
T-Series
HP Graphic Printers
Z-Series
HP Production Printers
Z-Series
HP Latex Printers
300, 500, 700, 800 Series
HP Authorized Service Partner
As an HP Authorized Service Partner, our engineers have completed HP's rigorous training programme and have access to genuine HP parts, technical documentation, and support resources. This means we can service your HP equipment to the same standards as HP themselves.
Ready to Work With Us?
Whether you need emergency repairs or want to discuss a service contract, we're here to help.