QuestionOur printer has been making some interesting sounds lately and so I did some looking through the info on the Web Server and found this:
Service Maintenance Kit 1 3%
Service Maintenance Kit 2 0%
Service Maintenance Kit 3 12%
We just replaced the maintenance cartridge and it says it is at 100%.
Is this something I need to be worried about?
What do these Kits do and what are the part numbers for them?
AnswerConsumable, maintenance cartridge is to maintain the Printheads, and is wear and tear, the counter is started from 100% to 0%. Once you reach 0% you need to replace that printhead or maintenance cartridge.
BUT, service maintenance kits (SMK's) counters are from 0%-100% , and need to be replaced when they reach 100%. contact 1st Call 4 Service once reach this message.