This information same for the HP Z3200 Designjet printer
    1st Call 4 Service was called out to repair a HP T770 Designjet printer with error code 47:01 in Manchester but this could happen various printers in the range of Designjets
    Star Wheel bail arm was not moving up or down due to Star Wheel Motor (one of three gear broken off) this is a complete unit which was replaced.
    Firmware only for the below models
    Firmware TTAJ_07_00_01.2 was supplied with Star Wheel Motor for HP T770 Designjet and HP T1200 Designjet.
    HP must of updated firmware due to this issue?

    Star Wheel motor will fit HP T610, T620, T770, T790, T1100, T1100mfp, T1120, T1120mfp, T1200, T1300, T2300eMFP, Z2100, Z3100 and Z3200 Designjet Printers

     

    1st Call 4 Service has over 25 years of experience in the sale, repair and maintenance of HP Designjet Servicing on Large Format Printers and provides a UK-wide call out serviced.  

    We believe that our brand knowledge, attention to detail and dedication to customer service sets us apart from other companies.  Today 1st Call 4 Service have over 700 plotters under service contracts from over 600 companies making us one of the leading independent suppliers of repair servicing and maintenance contracts in the UK.

    To obtain a quotation for our repair services or maintenance contracts please contact us on 0121 747 2499 or use request a quote online by clicking here.
     

    TOP 10 – repairs for the HP Designjet printers

    As part of our ongoing commitment to service and support we are building a section dedicated in providing information and handy tips about repairs of HP large format printers.  Please visit this section frequently as updates will be added every two weeks.

    HP Designjet Z6100 – Top 10 repairs

    HP Designjet 5000 / 5500 – Top 10 repairs

    HP Designjet Z2100,Z3100 and Z3200 – Top 10 Repairs

    HP Designjet T610,T620,T770,T790,T1100,T1200,T1300 and T2300 – Top 10 Repairs

    HP Designjet 500 510 800 – Top 10 repairs